How Glide Spark handles personal information

This policy explains what information we collect, why we collect it, and how you can exercise your privacy rights.

Information we collect

We collect details required to coordinate transfers, such as flight numbers, arrival times, accommodation addresses, and contact email information. Optional travel preferences shared with us are stored to improve the service experience.

How we use information

Personal information is used to plan routes, confirm timing with accommodation partners, and provide updates on your transfer. We do not sell personal data or use it for unrelated marketing.

Data sharing

We share only what is necessary with trusted drivers and accommodation partners to complete your transfer. Each partner receives the minimum information required to deliver the service.

Retention and storage

Transfer details are retained for operational and legal purposes, then securely deleted in line with Croatian retention requirements. We store data within secure EU-based systems.

Your privacy rights

Access: You can request a copy of the data we hold.

Correction: You can ask us to update inaccurate details.

Deletion: You can request removal of data when legally possible.

Restriction: You can limit processing in certain circumstances.

To exercise your rights, contact us at [email protected].